Practical AI training for staff, delivered at your workplace or live online. Learn how to choose suitable tools, write clearer instructions and check the results using tasks your team actually needs to do.
A customer reply that takes too long. A report assembled from several documents. A spreadsheet that needs a careful second look. We shape the session around agreed tasks and your organisation’s approved tools, so the practice feels familiar.
Training is available for established businesses, larger organisations and charities. We can work with a single department or plan separate cohorts for different roles.
THE PRACTICAL SKILLS
Useful on the next working day.
Exercises are agreed before the session. Features depend on your tools and licences.
01
Choose the right tool
Compare the tools your organisation permits against the task, available features, privacy requirements and licence costs. Work with ChatGPT, Claude, Gemini or Microsoft Copilot where appropriate; model availability is checked before delivery.
02
Write instructions that hold up
Give the task, approved source material, constraints, examples and the required output format. Build reusable prompt templates, test ambiguous requests and improve instructions when an answer misses the brief.
03
Handle documents and research
Extract actions from meeting notes, compare approved documents and prepare a briefing with traceable sources. Check names, dates, figures and quotations against the originals.
04
Work with spreadsheets
Draft formulas, organise sample data and explain a calculation. Check totals and edge cases in a test copy before using the result in a report or operational spreadsheet.
05
Improve everyday communication
Prepare customer replies, internal updates, proposals and standard operating procedures from an agreed brief. Keep ownership, tone and final approval with the people responsible.
06
Keep the work safe
Recognise fabricated answers, misleading sources and instructions hidden in documents. Practise with fictional or approved examples and agree what must stay out of AI tools.
AN EXERCISE WE CAN WORK THROUGH
Turn notes into a checked action list.
Start with fictional meeting notes. Compare a vague request with a structured instruction, then verify each action against the source. Discuss what the tool missed and how to improve the brief.
A REUSABLE STARTING POINT
Use only the meeting notes below. List actions explicitly agreed in the meeting. For each action, give the owner, deadline and supporting sentence. Write “not stated” where a detail is missing. Flag conflicting instructions. Do not invent a task or a deadline.
Review the answer against the notes before sharing it. Clear instructions help; they cannot guarantee a correct answer.
FORMATS FOR YOUR TEAM
A session with room to practise.
Agree the audience, tools and outcomes first. Get a written scope and price before booking.
01 / TEAM TRAINING
Focused team session
90 minutes · live online
One team, one recurring task. Establish a shared starting point, demonstrate the approved tool and practise a reusable prompt.
02 / TEAM TRAINING
Workplace essentials
Half day · up to 12 participants
A practical introduction using agreed examples from your work. Covers tool selection, clearer instructions, output checks and a starter prompt pack.
03 / TEAM TRAINING
Applied workflow day
Full day · up to 12 participants
Work through selected tasks in greater depth, test the outputs and document a small set of repeatable workflows. Includes a follow-up review.
04 / TEAM TRAINING
Team adoption programme
Two training days + two online clinics
Spread learning over four weeks, with time between sessions to try the agreed workflows. Review what worked, resolve difficulties and prepare an internal handover pack.
Practical cohorts are kept small so participants can get help. Larger briefings, additional facilitators, specialist preparation and multi-site programmes are quoted separately. Software subscriptions, venue costs and travel are itemised in advance. International on-site delivery is scoped around the location and itinerary; remote delivery is also available.
SCHOOLS & COLLEGES
Support the staff. Teach thoughtful use.
Separate sessions for adults and pupils. Planned with your school’s responsible staff.
Staff CPD & INSET
Practise lesson-resource drafting, adapting explanations and routine administration with fictional or approved materials. Review curriculum accuracy, accessibility and the work a teacher must check before use. Leadership sessions can cover tool selection and a school’s approach to AI.
Supervised pupil workshops
Explore how AI can get things wrong, compare answers with trustworthy sources and learn to acknowledge permitted assistance. Sessions are adapted to the year group and school policy, with school staff present. Younger pupils can take part through adult-led demonstrations and activities without personal chatbot accounts.
Plan the visit properly
Before booking, agree the age group, supervision, safeguarding arrangements, suitable trainer checks, accessibility needs and permitted tools. Any hands-on accounts must meet the provider’s current age and consent requirements. Exercises use fictional data and do not require pupil names, records or photographs.
Protect independent learning
Use AI to discuss and check ideas within the school’s rules. Work submitted for assessment must follow the relevant awarding body’s requirements; AI-generated work must not be passed off as a pupil’s own.
School enquiries are made by an adult representative. For international schools, local safeguarding, privacy and assessment requirements are reviewed before the programme is agreed.
AFTER THE SESSION
Keep the skills inside your team.
Agree what participants should be able to do, then check it with a representative exercise. Where useful, compare completion time and output quality before and after practice. Report what the exercise shows, including mistakes and limits.
Training can reveal a process worth redesigning or automating. We can assess that separately once your team understands the task and the constraints.
Follow-up support is defined in the chosen package. Custom software, production automation and formal accreditation are separate from these training sessions.
BRING THE TRAINING TO YOUR WORKPLACE
What should your team be able to do better?
Tell us the roles involved, the number attending, the tools you use and where you want the training delivered. We will propose a suitable format and the preparation it needs.