See the current operation
Follow a task across teams, systems and approvals. Separate active work from waiting, repeated entry, missing information and exception handling.
114 LABS / BUSINESS PROCESS AUDITS
Find the friction.
Understand the cause.
A business process audit gives established organisations a clear view of how work moves, where it stalls and which improvements deserve investment. Understand the operation before committing to a platform or implementation.
INDEPENDENT ADVICEUK-BASED / INTERNATIONAL DELIVERYESTABLISHED ORGANISATIONS
A USEFUL STARTING POINT
What does an operational audit involve?
We combine conversations with the people doing the work, agreed workflow observation, a review of relevant systems and evidence from representative tasks. The output is a practical improvement roadmap, with priorities, dependencies and options that you can act on.
Test the explanation
Compare what the documented process says with what actually happens. Validate the map with staff and identify constraints that a software change alone would leave unresolved.
Choose the next move
Compare improving the process, configuring existing tools, integrating systems and building something new. Make the commercial and operational tradeoffs clear.
A CLEAR, AGREED SCOPE
Know what
comes next.
A focused diagnostic can address one narrow question. Multiple departments, sites, shifts or reporting cycles need a wider scope. We separate consultant effort, time on-site and elapsed delivery time in the proposal, including preparation, analysis and the final playback. A useful assessment should remain useful even if you choose another implementation partner.
POTENTIAL ENGAGEMENT OUTPUTS
- A validated current-state workflow map
- Evidence of bottlenecks and failure points
- A prioritised improvement backlog
- A phased roadmap with costs, risks and ownership
Final deliverables and timing are agreed in a written proposal. Multi-team and multi-site work can require several days of investigation and a longer delivery period.
IS THIS FOR YOUR ORGANISATION?
Real operations.
Room to improve.
For businesses with existing operations and charities with recurring service and reporting activity. Bring a real problem: delayed quotations, duplicated administration, inconsistent branch reporting or work that depends on one person’s spreadsheet.
Remote work is available internationally. On-site delivery, travel expenses and local requirements are assessed and agreed before booking. No local office is implied.
Start with a useful conversation.
Tell us which process or business outcome needs attention. We will establish whether a focused diagnostic or a wider assessment makes sense.
Email support@114labs.com ↗Please avoid sensitive records or passwords in an initial message.
From diagnosis to implementation ↗